Our Policies and Procedures

From a wish to buy a puppy to purchasing a puppy

The waiting list and the suitability of the puppy

1. Your place in the puppy waiting list depends on how early you contacted the breeder. The ones that have contacted us the earliest have the opportunity to get the puppy first. 

2. Being in the waiting list does not guarantee that you will get the puppy from our planned litter. Why?
Because in the early stage we do not know whether the breeding will be/has been successful. Also, the expectations for a puppy differ: female or male, for breeding or not, colour, temperament, etc. It may as well be that unfortunately we just don't have have the puppy that meets your expectations. 

Getting to know the litter and the suitability of the new owner

3. When the puppies are born then the possible new owners should see the litter, but only after the puppies have got their first vaccine.  The breeder decides based on the conversation with the potential owner whether there is a puppy in this litter that would fit into their family. We can already communicate before, for example, via Zoom. The breeder has the right to refuse selling the puppy if she thinks there is no match. We always prefer a family where we see that the puppy will get the attention, love, and care that it needs. Show or active homes are also always preferred.

Deposit

4. When the breeder has decided that the family is suitable for a puppy and the future owner is certain that this is the litter where he or she wants to take the puppy then the new owner can make a deposit to ensure a puppy. The deposit is half of the total price of the puppy. Before the deposit there is no certainty for the new owner that the puppy will be given to him or her. It is possible that there are more people that wish to get a puppy that matches the same criterias. Deposits are non-refundable.  If we don't have a suitable puppy for you, or you decline to take a puppy from that litter for any reason, your deposit will be moved to our next available litter.  Should you decide not to take your puppy from us for any reason once you have already confirmed you will be taking a puppy from our current litter, your deposit is lost and will not be returned. You should also get acquainted with the buy-sell agreement before placing your deposit. 

The price of the puppy and the breeding rights

5. By purchasing the puppy you are not given the rights to breed the dog in the future. All of our pups are sold on non-breeding, spay/neuter agreements. You are required to sign a contract to that affect. Breeding rights are available to selected experienced breeding kennels who breed Alaskan malamutes registered with their counties' official Kennel Club. We do not sell breeding rights to pet homes or those with unregistered dogs.  Ask the price of the puppy as well as the price of the breeding right from the breeder. 

Puppy pick up

6. We allow our puppies to go home around 8 weeks of age once they have been vaccinated and health checked by our veterinarian. Once you pay the balance on your puppy, if you change your mind or are unable to take the puppy for any reason, your balance is lost and also will not be returned. If you are unable to pick up your puppy by 8 weeks of age, we will hold your puppy for you (pending our availability), however we do charge a boarding fee starting the day after 8 weeks of age. Puppies require a lot of extra care when they reach this point, not to mention the training we start them on such as basic obedience, leash training and potty training. The boarding fee is paid per day for puppies up to 10 weeks of age and includes your pups' food. If you cannot pick up your puppy and need him/her to stay with us after the pick up day and time, be sure to contact us right away so we can make arrangements to be available for your pup.

We always try to take all the wishes the buyer might have into consideration. Our aim is that the puppy, as well as the owner, and the breeder would be happy! 🥰

Return/re-home policy

7. In the case that you can no longer care for your dog for any reason, he/she will be returned to us for rehoming. We will up date any shots, spay/neuter, deworm, flea treat if necessary, etc. We do require the registration papers for each dog to be returned along with the dog and signed over to us so that the new owner may obtain registration. Vet records are always great and any personal effects to make your dog's transition that much easier. We do not require a formal document stating you are turning over the dogs; a verbal statement saying you can no longer keep them and you are returning them will relinquish all of your rights to your dog. Once the dog is back in our care, it then becomes the property of kennel Thurisaz. No refunds are given regardless the age of the puppy or circumstance.

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